The digital divide is the unequal access to digital technology, including smartphones, tablets, laptops, and the internet.[1][2] The digital divide worsens inequality around access to information and resources. In the Information Age, people without access to the Internet and other technology are at a disadvantage, for they are unable or less able to connect with others, find and apply for jobs, shop, and learn.[1][3]

People who are homeless, living in poverty, elderly people, and those living in rural communities may have limited access to the Internet; in contrast, urban middle class and upper-class people have easy access to the Internet. Another divide is between producers and consumers of Internet content,[4][5] which could be a result of educational disparities.[6] While social media use varies across age groups, a US 2010 study reported no racial divide.[7]

History

The historical roots of the digital divide in America refer to the increasing gap that occurred during the early modern period between those who could and could not access the real-time forms of calculation, decision-making, and visualization offered via written and printed media.[8] Within this context, ethical discussions regarding the relationship between education and the free distribution of information were raised by thinkers such as Mary Wollstonecraft, Immanuel Kant and Jean Jacques Rousseau (1712–1778). The latter advocated that governments should intervene to ensure that any society's economic benefits should be fairly and meaningfully distributed. Amid the Industrial Revolution in Great Britain, Rousseau's idea helped to justify poor laws that created a safety net for those who were harmed by new forms of production. Later when telegraph and postal systems evolved, many used Rousseau's ideas to argue for full access to those services, even if it meant subsidizing hard-to-serve citizens. Thus, "universal services"[9] referred to innovations in regulation and taxation that would allow phone services such as AT&T in the United States serve hard to serve rural users. In 1996, as telecommunications companies merged with Internet companies, the Federal Communications Commission adopted Telecommunications Services Act of 1996 to consider regulatory strategies and taxation policies to close the digital divide. Though the term "digital divide" was coined among consumer groups that sought to tax and regulate information and communications technology (ICeT) companies to close the digital divide, the topic soon moved onto a global stage. The focus was the World Trade Organization which passed a Telecommunications Services Act, which resisted regulation of ICT companies so that they would be required to serve hard to serve individuals and communities. In 1999, in an effort to assuage anti-globalization forces, the WTO hosted the "Financial Solutions to Digital Divide" in Seattle, US, co-organized by Craig Warren Smith of Digital Divide Institute and Bill Gates Sr. the chairman of the Bill and Melinda Gates Foundation. It catalyzed a full-scale global movement to close the digital divide, which quickly spread to all sectors of the global economy.[10] In 2000, US president Bill Clinton mentioned the term in the State of the Union Address.